Learn How to Manage Family Feuds

April 26, 2010 07:00 PM

Linda H. Smith, Top Producer Business and Marketing Editor

The "CHILL” method helps families work their way through conflicts, said Hubert Brown, a family business consultant with Kennedy & Coe, to attendees at the Top Producer Seminar in late January:

Care-front (not confront) the person with whom you have a conflict.
Highlight the situation, focusing on your feelings and avoiding personal attacks.
Identify the underlying interest by actively listening to the other person's views.
Look for common ground.
Leverage an effective solution.

For More Information
Farm Journal Legacy Project

2010 Top Producer Seminar

You can e-mail Linda Smith at lsmith@farmjournal.com.

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