Right to Repair

Deere & Co. Reaches $99 Million Settlement in Multiyear ‘Right-to-Repair’ Litigation

Tue, 07 Apr 2026 19:08:30 GMT

On April 6, Deere & Co. announced a settlement agreement resolving the “right-to-repair” litigation before the U.S. District Court for the Northern District of Illinois. The company will pay $99 million (plus interest accruing since Jan. 15) into a settlement fund for the benefit of the settlement class. In a press release , the company states the agreement brings the case to a close with “no finding of wrongdoing.”

The agreement marks a pivotal moment in the multi-year legal battle, aiming to compensate producers for repair restrictions while avoiding a formal admission of liability. While Deere marks the move as a step toward better customer support, the settlement fuels a debate with advocates who argue the payout fails to address control over farm machinery repairs.

Under the terms of the settlement, Deere will establish a fund to cover administrative and legal fees, with the remainder distributed to eligible class members. Deere says it remains committed to supporting customers with access to manuals, diagnostic software and specialized tools.

“As we continue to innovate industry-leading equipment and technology solutions supported by our world-class dealer network, we are equally committed to providing customers and other service providers with access to repair resources,” says Denver Caldwell, vice president, aftermarket & customer support. “We’re pleased that this resolution allows us to move forward and remain focused on what matters most – serving our customers.”

Industry Advocates Raise Questions Amid Settlement Announcement

Despite the settlement, some are still skeptical.

“I suspect there is a lot less to this deal than meets the eye,” says Gay Gordon-Byrne, executive director of the Repair Association .

She has questions, including: In the settlement, Deere agreed to make available to farmers for 10 years “the digital tools required for the maintenance, diagnosis and repair” of large agricultural equipment, including tractors, combines and sugarcane harvesters. What does that mean for other John Deere equipment?

In response, John Deere says its latest digital self-repair tool, Operations Center PRO Service, launched in July 2025, is designed to enhance how John Deere equipment owners use, maintain, diagnose, repair and protect their equipment. The tool provides support capabilities across John Deere’s agriculture, turf, construction and forestry equipment portfolio.

Yet unknown, Gordon-Byrne says, are the outcomes of 16 right-to-repair bills that cover ag equipment filed this year in 16 states.

“Several are likely to pass with much stronger requirements,” she adds.

Meanwhile, Willie Cade, Repair Association board member and a consultant on the case since it was filed in 2022, says he believes Deere will continue to move the goalposts and keep farmers reliant on their “monopolistic” repair policy.

“It’s too little, too late, and it will not fundamentally change the monopolistic repair environment that Deere enjoys,” he says.

The settlement must still be approved by the U.S. District Court for the Northern District of Illinois.

More DEF Relief? EPA Takes New Action for Farmers and Truckers

Tue, 03 Feb 2026 16:14:37 GMT

On the heels of clarifying farmers’ right to repair their own equipment, EPA is escalating pressure on diesel engine manufacturers over ongoing Diesel Exhaust Fluid (DEF) system failures the administration claims continue to sideline farm machinery and trucks.

On Tuesday, EPA Administrator Lee Zeldin announced the agency is demanding detailed failure data from major diesel engine manufacturers as it considers additional rules aimed at reducing DEF-related shutdowns and derates that have plagued farmers, truckers and equipment operators for years.

The move builds directly on Monday’s EPA right-to-repair guidance announcement that clarified the Clean Air Act does not prohibit farmers from fixing their own non-road diesel equipment, which includes making temporary emissions overrides when necessary to complete repairs.

“As I traveled to all 50 states during my first year as EPA administrator, I heard from truck drivers, farmers and many others rightly complaining about DEF and pleading for a fix,” Zeldin said in a statement on Tuesday. “EPA understands this is a massive issue, which is why we have already established commonsense guidance for manufacturers to update DEF systems.

“Today, we are furthering that work and demanding detailed data to hold manufacturers accountable for the continued system failures,” he added.

While neither announcement fully rolls back DEF requirements on tractors, a step many farmers and truckers continue to push for, both signal movement in that direction.

With today’s news in the mix, here’s what farmers and truckers need to know:

1. Increased Operational Up-Time.

The most immediate benefit is the reduction of “forced downtime.” Under the clarified guidance announced on Feb. 2, farmers can now perform temporary emissions overrides to complete essential work, such as planting or harvesting, even if a DEF failure occurs. The extension of warning periods — specifically the 36-hour window for non-road equipment before a derate kicks in — provides a buffer to finish a job before seeking repairs.

2. Legal Empowerment for Repairs.

EPA has explicitly stated the Clean Air Act cannot be used by manufacturers as a shield to prevent farmers from fixing your own equipment. This clarification removes a major legal hurdle in the right-to-repair movement, potentially lowering repair costs by allowing farmers and independent mechanics to access the tools and software needed to address DEF-related faults.

3. Manufacturer Accountability.

Under Section 208(a) of the Clean Air Act, EPA is demanding warranty and failure data for Model Year 2016, 2019 and 2023 engines from 14 major on-road and non-road diesel manufacturers (covering 80% of the market). That shifts the burden of DEF reliability from the end-user to the manufacturer. EPA says the information will help determine whether persistent DEF problems are tied to specific product generations, system designs or materials, and will inform further regulatory steps in 2026. Manufacturers have 30 days to comply or face potential enforcement actions.

4. Impact on Machinery Values.

Auction data suggests farmers are already voting with their checkbooks. According to Machinery Pete , demand and values remain strongest for pre-DEF used equipment, while interest in DEF-equipped machinery has softened.

If these EPA actions lead to more reliable DEF systems or easier repairs, the high demand (and inflated prices) for older, less efficient equipment might eventually stabilize as newer models become less of a liability in the field.

5. More Changes are Coming.

When asked why EPA has not eliminated DEF requirements entirely,Zeldin said the agency said it is actively building on last summer’s guidance and actively moving toward “common-sense” adjustments that prioritize productivity alongside emissions standards.

EPA’s demand for warranty and failure data follows DEF guidance issued in August 2025 that significantly softened inducement rules. That guidance delayed severe derates, reduced sudden shutdowns and required manufacturers to update software so operators could continue safely working while addressing faults.

For heavy-duty trucks, warning periods were extended to up to 650 miles or 10 hours before derates begin, with weeks of normal operation allowed before speed is limited. Non-road equipment now sees no impact for the first 36 hours after a DEF fault.

EPA has also said that starting with Model Year 2027, new diesel trucks must be engineered to avoid sudden and severe power loss after running out of DEF.

EPA Backs Farmers, Affirms Right to Repair Equipment

Mon, 02 Feb 2026 17:40:39 GMT

EPA issued new right-to-repair guidance on Monday, clarifying how the Clean Air Act applies to non-road diesel equipment. It’s a move EPA Administrator Lee Zeldin says is intended to end years of confusion and misuse of the law that has limited farmers’ ability to fix their own machinery.

“Unfortunately, equipment manufacturers have misused the Clean Air Act by falsely claiming that environmental laws prevented them from making essential repair tools or software available to all Americans,” he says. “Because of this misinterpretation of the law, manufacturers have limited the ability of farmers and independent repair shops to repair equipment.”

How Much Will Right to Repair Save the Average Farm?

According to Kelly Loeffler, Small Business Administration (SBA) administrator, the savings could be $48 billion across agriculture. For an individual farm, that could mean:

$33,000 in savings per repair
$3,000 to $4,000 in potential yield losses avoided due to reduced downtime
10% reduction in annual operating costs
Up to 80% reduction in repair costs annually

Loeffler says savings come from avoiding dealer-only repairs, reducing downtime during critical fieldwork windows, and eliminating transportation and labor delays tied to authorized service requirements.

The news came as a joint announcement on Feb. 2 with Loeffler as well as USDA Secretary Brooke Rollins.

“Today we are issuing guidance out of the Trump EPA to make abundantly clear that if you own your farm and other non-road diesel equipment, you have the right to fix it,” Zeldin says. “This might seem like a no-brainer, but ask any American farmer and they will tell you about the headaches and costly hassles that they have been forced to endure at the hands of equipment manufacturers.”

Zeldin says manufacturers have relied on what he calls a false interpretation of the Clean Air Act to restrict access to repair tools, software and diagnostic systems. He says today’s announcement will make that new guidance clear.

What EPA’s Announcement Didn’t Include? A Complete Rollback of DEF

Following today’s right-to-repair announcement, Farm Journal asked EPA why the administration isn’t also removing Diesel Exhaust Fluid, or DEF, requirements for farm equipment. Farmers have long cited DEF as a major contributor to rising equipment costs, particularly compared with competitors in Brazil, for example. In summer 2025, EPA issued guidance relaxing DEF “inducement” requirements, and today’s announcement focuses on allowing farmers to temporarily override DEF when making repairs.

In response, EPA says the agency is actively building on last summer’s DEF guidance.

“As Administrator Zeldin mentioned on today’s press call, EPA is actively working to build upon the DEF guidance the agency issued this summer,” the press office wrote. “EPA understands DEF is a major issue facing farmers, truck drivers and equipment operators. The agency will be making an announcement on DEF in the near future.”

This indicates that while today’s right-to-repair guidance stops short of changing DEF rules, additional updates could be coming soon.

Downtime, Dealer Dependence and Lost Productivity

Zeldin says farmers are often forced to rely exclusively on authorized dealerships for repairs, even during critical times like during planting and harvest when downtime costs farmers time and money.

“Instead of a farmer being able to fix their own equipment in the field or bring it down the road to their local repair shop, farmers have been forced to rely solely on authorized dealers for essential repairs, which are not always close by,” he says. “For farmers, timing is everything. When equipment breaks down during planting or harvesting, delays can result in thousands of dollars in lost productivity.”

He adds that the financial burden goes beyond inconvenience.

“Being forced to haul machinery to a certified dealership, pay higher prices for repairs and wait in line; it’s not just inconvenient,” Zeldin says. “It can prove to be very economically damaging.”

The Future of DEF: Is an Emissions Rollback Coming?

This latest right-to-repair announcement builds on action taken by the Trump administration in August 2025, when EPA issued guidance addressing diesel exhaust fluid, or DEF, system failures in farm equipment. The 2025 guidance aimed to address widespread frustration among farmers with Tier 4 emissions technology, while maintaining long-term environmental protections.

Prior to that announcement, in early June, John Deere sent a letter to EPA, asking the agency to clarify that temporary emissions overrides are allowed. In response, EPA issued guidance on Aug. 12 and later urged DEF system software updates to prevent sudden shutdowns, helping farmers and equipment operators make repairs without losing productivity or safety.

The new right-to-repair guidance announced today by EPA, USDA and SBA aims to extend this administration’s approach by clarifying farmers’ ability to make essential repairs themselves, which they claim will further improve reliability, efficiency and cost savings on the farm.

If you go back to the Trump administration’s original announcement last summer, EPA said it would allow manufacturers to update DEF system software to prevent abrupt power loss in tractors, trucks and other diesel machinery. The goal was to reduce “red tape” and prevent equipment shutdowns during critical planting and harvest periods, while still maintaining emissions controls.

Key aspects of the 2025 DEF guidance included:

Reduced Derating: Instead of immediate, severe speed and power reductions when DEF levels are low or sensors fail, engines could now slow down more gradually, reducing disruption in the field.
“Soft” Power Loss for New Models: For 2027 and later models, engines were required not to shut down or lose power abruptly if DEF ran out.
Software Fixes for Existing Equipment: Manufacturers could issue software updates to ensure older machinery properly handled low-DEF scenarios.
No Deleting Permitted: Emissions equipment could not be removed, and the guidance did not legalize deleting any system.

EPA says the announcement meant tractors and machinery were less likely to experience sudden, catastrophic power loss, which would reduce downtime.

USDA: Right to Repair Is Important for Everyday Farm Operations

USDA Secretary Brooke Rollins says the administration has been working on the guidance for months because of its importance to everyday farm operations.

“We have been working on today’s guidance now for a while because we know how much it means for the everyday farmer,” Rollins says. “The right to repair isn’t just a slogan. It’s a common-sense extension of the God-given right to private property.”

Rollins ties equipment downtime directly to food production and national security.

“Every single day our farmers feed us, they fuel us, they clothe us,” she says. “But when that equipment breaks down and remains out of operation, it means crops aren’t planted or harvested, mouths aren’t fed, and America’s economic growth and national security are put at risk.”

She says farmers overwhelmingly agree they should be able to repair their own equipment, an issue USDA has been hearing since President Trump took office more than a year ago.

“Farmers shouldn’t be forced to haul their equipment to specialized and costly repair shops when they could be making those repairs on their own,” Rollins says. “An overwhelming majority of farmers, north of 95%, agree with that statement.”

What Does the New EPA Right to Repair Guidance Allow?

Zeldin stresses the guidance does not weaken emissions standards or change the Clean Air Act.

“It does not change the law, and it does not reduce compliance obligations,” he says. “What it does do is stop the law from being misused to block common-sense repairs.”

The guidance clarifies that equipment owners may temporarily override emissions systems — including diesel exhaust fluid (DEF) systems — when necessary to complete a repair, as long as the equipment is returned to compliance.

“At times, a tractor might just stop working altogether in the middle of harvest because of a DEF issue,” Zeldin says. “This allows farmers to fix broken DEF systems right there at home or in the field.”

SBA: ‘Huge Relief’ with Measurable Savings

Small Business Administration Administrator Kelly Loeffler says the guidance delivers significant, quantifiable savings for farmers.

“I’m the product of one of the 1.9 million farms in this great nation that feed, fuel and clothe our country,” Loeffler says. “Diesel exhaust fluid and now right to repair — these are huge-relief, common-sense reforms.”

Loeffler says SBA economists worked to quantify the impact farm by farm.

“In the aggregate, this is about a $48 billion savings,” she says. “It’s about $33,000 per repair.”

She adds that downtime drives additional losses.

“The loss of yield could be up to $3,000 to $4,000 for the average farm,” Loeffler says. “That’s time spent leaving the field, missing a window of dry weather and dealing with delays in parts and labor.”

According to Loeffler, the guidance could reduce annual operating costs by roughly 10% and cut repair costs dramatically.

“This could potentially reach an 80% annual reduction in the cost of repairs,” she says. “And we know those repairs are getting even more expensive.”

John Deere Say’s EPA’s Guidance Responds to Formal Request

John Deere says the EPA’s right-to-repair guidance directly responds to a formal request the company made to the agency in June 2025 .

In a statement, John Deere says it sought updated guidance from EPA to expand repair options for customers and independent technicians while still ensuring compliance with federal emissions requirements.

“John Deere appreciates today’s action by EPA Administrator Zeldin, which responds directly to a formal request made by the company in June 2025,” the company says. “John Deere sought this updated guidance from the EPA with the intent to further increase customers’ and independent repair technicians’ repair capabilities while ensuring compliance with EPA requirements and guidance.”

The company says its request aligns with its long-standing position that customers should have flexibility in how their equipment is repaired.

“John Deere’s request to the EPA is consistent with the company’s longstanding commitment to supporting customer choice on how equipment is repaired — whether through their trusted John Deere dealer, with a local service provider, or by doing the work themselves,” the statement says.

John Deere adds that in light of the updated EPA guidance, it plans to roll out new repair functionality for customers.

“The temporary inducement override capability will soon be made available to John Deere customers through Operations Center™ PRO Service,” the company says, describing the platform as an enhanced digital repair tool that provides diagnostic, repair and reprogramming capabilities.

The company says additional information about the tool is available through its website.

Trump Administration Frames Announcement as Farmer Choice and Independence

All three officials frame the announcement as centered on farmer independence.

“This is about fairness, competition and independence,” Zeldin says. “Farmers should be able to choose where and how their equipment is repaired.”

“In America, the timely, affordable maintenance of agricultural equipment should not be a luxury,” Rollins says. “It should be a given.”

“And coming from a multigenerational farm family, this issue is very personal,” Loeffler says. “We’re going to continue to make sure farmers get the regulatory relief they deserve.”

Is The Death of DEF Coming Soon?

While today’s announcement is another step in reducing regulations and emissions standards, EPA didn’t go as far as to eliminate DEF requirements on farm equipment, but told Farm Journal an announcement on that is coming soon.

Industry analysts say a rollback of federal emissions requirements on machinery could send shockwaves through both the new and used equipment markets, though exactly how depends on how far any policy would go and how manufacturers respond.

Greg Peterson, widely known as “Machinery Pete,” says the biggest immediate impact would be on used equipment values, particularly older, pre-emissions models that farmers already favor.

Emissions Rollback Could Reshape Machinery Markets, Analysts Say

Peterson points to years of auction data showing strong demand, as well as rising prices for good-condition pre-DEF tractors and combines, even during tight grain markets. If emissions rules were suddenly relaxed, he says the industry would be entering uncharted territory.

“The wild card is what happens to that one-, two-, three-, four-, five- and six-year-old equipment that’s already out there,” Peterson says. “It would be unprecedented.”

Opportunity and Uncertainty for Dealers and OEMs

While that uncertainty could create short-term friction, Peterson also sees opportunity. If manufacturers were allowed to build simpler machines again, it could align more closely with what many farmers are already voting for with their checkbooks.

“That’s what farmers want,” Peterson says, noting the continued premium buyers are willing to pay for older machines without complex emissions systems.

He adds that such a shift could be “an unbelievable opportunity” for both manufacturers and dealers, depending on how quickly and cleanly changes could be implemented at the factory level.

Manufacturers Unlikely to Fully Abandon Emissions Systems

Casey Seymour, host of the ‘ Moving Iron ’ podcast, agrees the used equipment market could benefit, but he’s skeptical manufacturers would abandon emissions technology altogether.

Seymour says the bigger issue for OEMs is regulatory whiplash. Environmental rules can change dramatically from one administration to the next, making it risky to retool factories for non-emissions machines only to reverse course a few years later.

“I don’t see a manufacturer of any color completely stepping back and saying we’re not going to worry about this anymore,” Seymour says.

Flexibility Could Boost Used Equipment Values

Instead, if EPA would decide to roll back emissions standards, Seymour envisions machines leaving the factory “emissions-ready,” giving farmers flexibility down the road. If deleting emissions systems became legal, equipment could be modified and resold without violating regulations, opening new possibilities in the secondary market.

That shift, Seymour says, could actually strengthen used equipment values. Demand for legally modified machines could rise, and farmers would no longer need to remove emissions components illegally.

Both analysts agree the used market would likely react first to any regulatory change, while new equipment pricing may remain largely unchanged unless manufacturers gain long-term certainty on emissions policy.

John Deere PRO Service: Learn What Experts and A Farmer Think About The New Tool

Wed, 06 Aug 2025 18:21:52 GMT

John Deere’s answer to the FTC Right To Repair lawsuit arrived last week in the form of a new digital diagnosis and repair product for John Deere machines and Hagie STS high-clearance sprayers and corn detasselers.

For $195 a year for each machine linked in a farmer’s Operations Center account, John Deere says customers in the U.S. and Canada can now “maintain, diagnose, repair and protect” equipment. A John Deere customer with a large fleet of green and yellow machines can purchase the “Entire Organization Customer Fleet” annual license for $4,995.

Independent service technicians are also able to obtain and use Operations Center PRO Service. That license costs $5,995 per year.

What Are Farmers and Precision Ag Experts Saying?

The tool is so fresh and new to the market farmers and technicians haven’t had time to put it to use.

Sixth generation Nebraska farmer Lukas Frieke recently switched a good chunk of his on-farm technology and equipment fleet over to John Deere machines. He says its the level of support that his local John Deere dealer is providing that prompted the switch.

Frieke, who also raises hogs on his farm outside Ulysses, thinks the release of this tool signals a new mindset at the manufacturer.

“I think Deere realized during the Right to Repair stuff that they need to keep brand loyalty, and one of the biggest issues with the digitization of our equipment lines is the ability to be supported,” Frieke says. “It doesn’t matter who is doing the troubleshooting or fixing, it matters that it’s a Deere product.

“It also lessens the load on dealership staff — it allows quality repairs to shine and evens the playing field for all the repair people,” he adds.

Right to Repair Advocate Speaks

Beltway lobbyist and long-time Right to Repair advocate Willie Cade says he has the app and plans to spend the next couple weeks putting it through its paces. He cautions farmers to do their homework before they pay the license fees for the new app.

“There’s been a long history of John Deere making these kinds of promises and not coming through,” he says. “We really need to get this tool in hand and look through it.”

Cade admits the release signifies a dash of forward progress in the Right to Repair movement, but, in his opinion, John Deere still maintains “some control” over the repair process within PRO Service.

“That’s just not a free market — that’s not free at all,” he adds. “It gives them all the control.”

Cade agrees with Darr at Iowa State: Go dig into the app and figure out what it can and can’t do before you go on social media and give your opinion on it.

“Then, we can continue the advocacy we’ve been doing for the last seven years,” Cade says. “Maybe the ship is doing a little turn (for the better), but we need to do a full 180.”

John Deere’s Response

Farm Journal reached out to John Deere to ask more questions beyond what was shared in the initial press release. Denver Caldwell, vice president of aftermarket and customer support for John Deere, provides the following answers:

Farm Journal: Is the release of PRO Service in response to the FTC v. John Deere and Right to Repair lawsuits?

Caldwell: The launch of PRO Service is consistent with our long-standing approach to developing new solutions that deliver value for our customers. For many decades, John Deere has steadily expanded its support for customer repairs with technical manuals and evolving into the robust digital offerings that are available today, including: Operations Center, Equipment Mobile, and Shop.Deere.com. John Deere will also continue to develop solutions that enhance customers’ ability to use, maintain, diagnose, repair, and protect their equipment.

Farm Journal: In previous statements, John Deere representatives have claimed releasing a fully capable digital service tool to customers and independent technicians could potentially compromise and open its machines up to being incorrectly coded or digitally manipulated in some way that would render those machines unsafe or hamper performance. Have those concerns been mitigated in some way within this new tool?

Caldwell: We’ve developed Operations Center PRO Service to deliver new capabilities for equipment owners to use, maintain, diagnose, repair, and protect their equipment without compromising important factors like safety and regulatory compliance. We will also continue to develop new capabilities and deliver those as they become available.

Farm Journal: What is the No. 1 aspect of this new service tool that you think is important to convey to farmers who use John Deere equipment?

Caldwell: Operations Center PRO Service delivers John Deere’s most expansive, innovative, and economical self-repair capabilities yet, and we’re proud of that. New and enhanced features include the ability to install software when replacing electronic components or controllers, also known as reprogramming.

Farm Journal: Are there any other thoughts you’d like to share about this new tool?

Caldwell: With this launch, our message to our customers is very clear. Whether you want the support of your professionally trained and trusted John Deere dealer, to work with another local service provider, or to fix your machine yourself – we’ve created additional capabilities for you to choose the option that best fits your needs and helps you run it your way.

Right To Repair Granted? John Deere Launches Digital Self-Repair Tool for $195 Per Tractor

Thu, 31 Jul 2025 15:29:04 GMT

In what appears to be a direct response to anti-competition claims raised in the ongoing FCC v. John Deere Right to Repair lawsuit , the equipment manufacturer has released an updated digital service tool to enable equipment owners to maintain, diagnose, repair and protect farm equipment.

The new Operations Center PRO Service tool is available now in John Deere’s Operation Center app to equipment owners in the U.S. and Canada.

John Deere says it will charge farmers an annual license starting at $195 per machine for the tool. The company is charging independent service professionals $5,995.00 per year, which includes up to 10 local downloads.

The increased functionality of the new service tool replaces John Deere’s previous digital service iteration, known as Customer Service ADVISOR. John Deere representatives confirm ADVISOR will be phased out over the next year.

What farmers need to know

John Deere says the new Operations Center PRO Service “delivers digital repair content filtered by year and model number and provides users with additional relevant machine information to help troubleshoot, diagnose and repair Deere equipment. It’s designed to be intuitive and deliver support in real time.”

Here are the new service and repair capabilities within the tool:

Machine health insights and diagnostic trouble codes
PIN-specific machine content, including manuals
Software reprogramming for John Deere controllers
Diagnostic Readings
Diagnostic Recordings
Interactive diagnostic tests
Calibrations

Quick Analysis

If you’ve been following the FCC v. John Deere Right to Repair lawsuit, you may recall FCC’s legal team asking the equipment manufacturer to release a full digital repair and diagnosis tool for farmers and independent service technicians as part of its filed request for injunctive relief.

Related: What Does Right to Repair Really Mean?

Right to Repair advocates and antitrust attorney James Kovac, along with the FCC’s legal team, at the time were critical of the Customer Service ADVISOR, calling it an incomplete diagnostic tool. Kovacs himself says “independent repair pros and the farmers have access to (the tool), but (it) doesn’t give them the full suite of options to repair all the needs of their farming equipment.”

What John Deere is saying about the new tool

“Our development of these tools reaffirms John Deere’s support of customer self-repair,” says Denver Caldwell, vice president of aftermarket and customer support with John Deere. “We view continuously enhancing self-repair as consistent with our mission to ensure John Deere customers have the best machine ownership experience possible.”

What about independent repair technicians?

(John Deere )

In addition to equipment owners, a local service provider can also use Operations Center PRO Service, John Deere says. With a John Deere equipment owner’s permission, independent technicians can gain access to diagnostic and repair information to support the equipment owner’s needs.

(JohnDeere.com screenshot)

On the John Deere online store, it currently lists a Operations Center PRO Service annual license for a “Service Business” as costing $5,995.00 . The license provides for 10 local downloads of the PRO Service application, the listing says.

“Our message to our customers is clear,” Caldwell continues. “Whether you want the support of your professionally trained and trusted John Deere dealer, to work with another local service provider or to fix your machine yourself, we’ve created additional capabilities for you to choose the option that best fits your needs.”

How does it work?

Equipment owners must access Operations Center PRO Service through the John Deere Operations Center. Once connected to the platform, owners will add their equipment into their account using the machine’s serial number. Use of an electronic data link might be required for more advanced features within Operations Center PRO Service, including software reprogramming. Certain interactive tests, calibrations and reprogramming limitations will exist at initial release.

John Deere says it will deliver additional capabilities in future updates. See JohnDeere.com/PROService for further details.

How can I find out more?

Operations Center PRO Service is available today. For more information on how to access all of the digital support tools offered by John Deere, visit Deere.com/RunItYourWay or see your local John Deere dealer.

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FTC vs. John Deere: Two Experts Answer Key Questions

Wed, 22 Jan 2025 21:30:00 GMT

On Jan. 15, the Federal Trade Commission (FTC) filed a lawsuit in U.S. District Court accusing John Deere of creating and presiding over a monopolistic and anti-competitive repair and dealer service system that puts farmers and independent repair professionals at an unfair disadvantage.

The news of this legal action has sent shock-waves through the ag equipment world. Deere has since offered an official statement condemning the action as “meritless…baseless…brazen partisanship.”

Incoming FTC chair, commissioner Andrew Ferguson, who has been appointed to head up the agency under President Trump, issued a statement that simultaneously recognizes the importance of allowing farmers to diagnose and fix their machines while indicating he disagrees with the decision to file the lawsuit. Fergusons’ statement was cosigned by fellow FTC commissioner Melissa Holyoak.

What happens next?
According to a post at FTC.gov, once the agency files a lawsuit the respondent – in this case, John Deere – has the right to contest the charges. FTC may then issue a final order, which can be appealed to the courts. The agency may also seek civil (i.e. financial) damages or request an injunction against Deere.

Plaintiff’s counsel have requested an injunction against John Deere. The lawsuit expressly asks for “a permanent injunction and other equitable relief against Deere to prevent its unlawful conduct in or affecting commerce in violation of Section 5(a) of the FTC Act” along with several state statutes in Illinois and Minnesota.

The Interviews
Now that we’ve set the stage, here is what two experts who have paid close attention to the case have to say about it:

James Kovacs is an antitrust attorney with Shinder Cantor Lerner (SLC), a national litigation firm that specializes in antitrust law.

Q: Is what FTC is accusing Deere of difficult to prove in a court of law?

A: “This is actually a very interesting topic that has been going on now for a number of decades, called right to repair. And right to repair within the antitrust space, which is where I practice, has to do with whether or not restrictions placed by the original equipment manufacturer, in this case John Deere, and what we call an aftermarket, which are the areas in which people compete for repair or service, whether those, you know, aftermarkets are being harmed. And so looking at whether people cannot either independently repair their own equipment or whether independent retailers or repair centers are also restricted as well. With these cases, really any monopolization case is challenging, but here I will say that the practices of John Deere, I think, are quite open and notorious.

“For a long time, people have been aware that farmers have been restricted from repairing their farm equipment. There are a variety of means, most of which are sort of technical issues in which the data and information necessary to perform the repair or the tool, which I believe is called the Service Advisor, has been restricted. And so, when the farmer or the independent repair center goes to fix the John Deere equipment, they are not able to access the necessary technical information to complete the job. And now the farmer can only do those types of repairs through a John Deere retailer, an authorized retailer.

“And so, this type of conduct within the right to repair market dates back to cases in the 1990s, in particular, with Kodak printers. And it can be found to be anti-competitive, wherein there’s an entity with basically complete control over the repair market who applies these types of restrictions. So, this is not something that is uncommon. And it’s something that’s seen quite an uptick in interest since the Biden Administration made it a priority. And when the FTC issued their initial report, called Nixing The Fix, that sort of got the ball rolling on the FTC’s interest in these types of cases.”

Q: In your opinion, does FTC have a strong case here?

A: “In my experience, the FTC does not bring complaints unless they feel like there are strong grounds to do so. Again, I also think there are a couple key factors at play here. One, I think the public is becoming quite aware of John Deere’s practices. I know that there are several reports and public sources out there who have spoken about these issues and their impact on farmers and their farming equipment.

“The second aspect to keep in mind is there is also a private litigation against John Deere alleging the same practices. That case has proceeded past a motion to dismiss. And so, what that means is the allegations have been proven to be sufficient to allow the parties to proceed into discovery. And I think that gives credence to the fact these claims are not necessarily merit-less at all. But in fact, people who have been looking at these issues believe there are merits to these claims. And I think the FTC does not typically act unless they believe strongly that an issue could be problematic.”

Q: FTC, through their legal team, has requested an injunction against Deere along with their co-plaintiffs, the state attorney generals in Illinois and Minnesota. Let’s say I’m a farmer in Illinois or Minnesota, and I’m using Deere equipment. I may be looking to have some repairs made before spring planting by a John Deere dealer. Could there be implications at play for those users?

A: “I think it’s important to note that the FTC’s jurisdiction is nationwide. And so, what the FTC is seeking through its injunctive relief, as I understand it, is access to what they call the ‘full function Service Advisor (program).’ As of right now, there is sort of an incomplete Service Advisor that the independent repair pros and the farmers have access to, but that doesn’t give them the full suite of options to repair all the needs of their farming equipment. And the allegation is that John Deere has withheld some of this technical information out of a desire to sort of capture the repair market under the injunctive relief.

“As I understand it, if the FTC were to be successful in any litigation and a jury ultimately found in their favor, then ultimately the farmers would be able to get access to this full Service Advisor tool and therefore be able to complete more repairs. Whether or not John Deere comes up with additional ways of restricting repairs is going to be open to interpretation, but at least this is a very specific injunctive relief. And there’s also sort of broader language to sort of prevent them from continuing this unlawful conduct. And so, I think it could be substantial relief.”

Willie Cade is a Washington, D.C., lobbyist and Right to Repair advocate. His grandfather was on the board at John Deere and worked for the company as a chief engineer. He can be reached by email at willie@graceful.solutions .

Q: What have you learned about this legal action that sticks out to you?

A: “A couple of things really stick out in my mind. No. 1, deep into the filing, around paragraph 111, they talk about how this monopolization of repair actually affects all repairs.

“Yes, it’s not monopolization of every repair, but it affects the price of every repair, which is remarkable. And they really call it a monopoly. They’re flat out about it. I love the way they took the time – we initially filed the complaint with the FTC and I worked on that with the attorneys that filed it three years ago. So they did their homework and they’ve done a really good job. And I really recommend to the farmers who really care about this issue, that they read the complaint because it reads really well. It reads like they know the industry, like they know what they’re talking about and that kind of thing.

“The other thing that was kind of interesting is, is they have lots (of evidence). They have a number of John Deere executives on record saying that, yeah, we knew we were doing this. So, I mean, they’ve really nailed it from that point of view. And when you look at the dissenting opinion from the two Republican commissioners, it’s a non-dissent dissent. There really was no objection to the substance of the suit, just the timing.”

Q: Are you aware of any other major farm machinery companies that might be engaged in similar conduct?

A: “They’re all doing it. They all use the same similar kind of technology — the CAN bus. Caterpillar is a little different because it’s not a CAN bus, it’s a hub. But those are just technical details. They’re still wanting to, I assert, illegally control the consumer after they sell the product. That’s a legal concept called tying. And tying has been illegal for almost a century now. And the electronics allow you to do it today where you weren’t able to do it before, other than physically. So we’re going to nail this. It’s going to take a year or two and then we’re going to move on. We’re going to move on to some even more important issues in agriculture. But I won’t tell you what that is yet.”

Q: Could you see this becoming sort of a win-win situation, where the farmers win out on this and even Deere comes out of this looking somewhat okay and maybe better for the long term?

A: “Well, here’s the interesting thing. Due to the lack of rights to repair their own farm equipment, farmers stand to lose $4.2 billion a year. About 20% of that is realized in higher prices for repair and services. The rest is in lost yield. So, could you imagine if farmers could get that rough number, that $3.8 billion back or even $3.7 billion back? And it’s all profit, by the way. By the time you get the yield, it’s all profit. If they could get that as profit, of course John Deere is going to do better with sales.”

Watch this video for additional coverage from the Jan. 18, 2025, episode of U.S. Farm Report.

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BREAKING: FTC Files Right to Repair Lawsuit, John Deere Issues Statement

Wed, 15 Jan 2025 18:07:03 GMT

It is bone-chillingly cold throughout the Midwest, yet the Right to Repair issue is heating up once again.

Farm Journal Washington correspondent Jim Wiesemeyer learned early Wednesday morning that the U.S. Federal Trade Commission (FTC) is filing a lawsuit against Deere & Co. for allegedly violating U.S. competition laws.

The lawsuit was filed on Jan. 15, 2025, in U.S. District Court for the Northern District of Illinois Western Division. You can review the redacted filing by clicking here.

Update (6:31 pm CST): John Deere has released a statement vowing to fight the lawsuit, characterizing the FTC’s claims as “baseless” and “meritless.” It can be viewed here.

Wiesemeyer shared the following summary of key points from Deere’s response:

Commitment to repair access: John Deere emphasized its long-standing dedication to customer self-repair, noting its history of publishing manuals, selling parts directly, and providing digital tools like Customer Service ADVISOR.
Defense of innovation: The company stated that the lawsuit “punishes innovation and pro-competitive product design.”
Settlement efforts: John Deere disclosed ongoing settlement negotiations with the FTC prior to the lawsuit and criticized the agency for relying on “inaccurate information and assumptions.”
Recent initiatives: Highlights included the launch of Equipment Mobile in 2023, upcoming upgrades to the John Deere Operations Center, and a pilot program to enhance farmer’s repair options.

RELATED: What Does Right to Repair Really Mean?

What happens next?
According to a post at FTC.gov, once the agency files a lawsuit the respondent – in this case, John Deere – has the right to contest the charges. FTC may then issue a final order, which can be appealed to the courts. The agency may also seek civil (i.e. financial) damages or request an injunction against Deere.

According to the Jan. 15 filing, Plaintiff’s counsel has asked for an injunction against John Deere. The lawsuit requests “a permanent injunction and other equitable relief against Deere to prevent its unlawful conduct in or affecting commerce in violation of Section 5(a) of the FTC Act” along with several state statutes in Illinois and Minnesota.

Farm Journal has reached out to its contacts in the ag law realm to find out what the implications are if an injunction is granted against Deere in Illinois and Minnesota, and what that would mean for Deere customers in those states. We’ll update with more information as soon as we have it.

Why is FTC filing against Deere?
Reuters and other news sources confirm the agency has been actively investigating John Deere since 2021 .

Weisemeyer has been following the situation closely. He has learned the agency claims Deere’s equipment design often necessitates proprietary software available only to authorized dealers, which in turn limits farmers and independent repair shop’s ability to perform repairs.

Deere had previously agreed in January 2023, through an accord with the American Farm Bureau Federation, to expand access to its repair tools, but according to Weisemeyer and reporting from Bloomberg, concerns over compliance with that agreement persist.

According to reporting from online publication Agriculture Dive, a court last year ruled against the heavy equipment giant’s bid to dismiss a similar lawsuit from a group of farmers.

In yet another twist in this ongoing saga, FTC Commissioner Andrew N. Ferguson has issued a dissenting opinion, which is cosigned by FTC Commissioner Melissa Holyoak. President Trump announced on Dec. 10 that Ferguson will serve as the new Chair of the FTC under his administration.

You can review that dissenting opinion here.

Deere’s news release on expanding self-repair solutions
On Jan., 14, 2025, John Deere issued a news release outlining its commitment to expanding access to various digital tools and resources to help independent repair technicians and farmers diagnose equipment and make repairs.

The full statement is posted to Deere’s online newsroom.

The statement details what Deere calls its “Commitment to Repairability” and includes a list of tools that are available today to “support customers throughout their machine ownership and repair journey.”

Deere also writes that a “latest addition to Deere’s suite of digital solutions will further empower customers and independent repair technicians by, among other things, enabling them to reprogram Deere-manufactured electronic controllers.” The new capabilities are being integrated into the John Deere Operation’s Center, Deere adds, and will “offer more comprehensive solutions for diagnosing and repairing equipment while ensuring machine reliability, safety, and compliance.”

The manufacturer also says it will have additional announcements regarding a “customer and independent repair technician pilot” which is due to launch in the U.S. and Canada by the second half of 2025.

The news release directs interested parties to visit Deere.com/repair for more information.

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US FTC Probing Deere Over Customers' 'Right to Repair' Equipment

Fri, 18 Oct 2024 14:31:20 GMT

The U.S. Federal Trade Commission is probing farm equipment maker Deere over the company’s repair policies, according to a filing made public on Thursday.

The investigation, authorized on Sept. 2, 2021, focuses on repair restrictions manufacturers place on hardware or software, often referred to by regulators as impeding customers’ “right to repair” the goods they purchase.

The probe was made public through a filing by data analytics company Hargrove & Associates Inc, which sought to quash an FTC subpoena seeking market data submitted to it by members of the Association of Equipment Manufacturers.

Neither HAI nor AEM is a target of the FTC probe, according to the filing.

A spokesperson for Deere said the company is cooperating with the FTC.

A spokesperson for the FTC declined to comment.

The FTC is probing whether Deere violated the Federal Trade Act’s section 5, according to the filing. The law prohibits unfair or deceptive practices affecting commerce, and the FTC has recently used it in a broad array of cases, including against Amazon and pharmacy benefit managers.

Deere already faces lawsuits from U.S. farmers over whether its repair policies violate antitrust law.

The tractor maker signed a memorandum of understanding with the American Farm Bureau Federation last year that would allow farmers to fix their equipment, or go to a third-party repair shop.

Colorado passed a right to repair law last year. While federal right to repair bills have so far failed to pass, the Clean Air Act requires manufacturers to state in user manuals that equipment can be repaired by third parties.

(Reporting by Utkarsh Shetti in Bengaluru and Jody Godoy in New York; Editing by Alan Barona and Mark Porter)