“I started as a customer of NRCS first,” says Aubrey Bettencourt, chief of the USDA agency that helps farmers and ranchers manage natural resources on private lands. As a third-generation California farmer, Bettencourt is leading the effort to make the Natural Resources Conservation Service work more efficiently and effectively for farmers.
Outlining four efforts, Bettencourt and NRCS Associate Chief Louis Aspey laid out their “farmer first” approach at the 2025 Trust in Food Symposium in Washington, D.C.:
- Upgrade technology.
- Revive hands-on service through field offices.
- Improve data management and use.
- Simplify programs.
Tech Overhaul to Reduce Burdens
Consolidating five internal systems into a single mobile-based platform will allow NRCS staff and farmers to access farm data while sitting on the pickup tailgate in real time, say agency officials. The initiative, referred to as “One Farmer, One File,” is intended to reduce duplicative paperwork and streamline conservation plan development.
According to Aspey, the new system will allow farmers to enter information only once, with NRCS and partner agencies, such as Farm Service Agency and Risk Management Agency, handling verification behind the scenes. He also notes the agency is experimenting with artificial intelligence (AI) to help generate and certify conservation plans with basic farm data, which will get projects off the ground faster. [1] [2] Farmers will play a key role in providing a “reality check” in ensuring AI models accurately reflect real-world conditions, Aspey adds.
Improving rural broadband access [3] [4] [5] is essential to making the new system work, stress Bettencourt and Apsey. Without faster internet connections, agency service centers and farmers alike will continue to face what they call the “spinning wheel of death.”
Renewed Focus on Field-Based Service
NRCS was founded to provide one-on-one support and technical assistance, Bettencourt says, and changes are in the works to return to the agency’s field-based origins. While headquarter operations are being downsized, she says local service centers will remain open. The goal is to equip local offices with the tools and talent needed to meet farmers where they are.
The agency is reviewing staffing needs across its network of service centers, Aspey says, to identify and address regional gaps. Future hires will be fluent in the technologies used in modern production agriculture, such as drones, precision irrigation and autonomous equipment, Bettencourt adds.
Data Use and Farmer Trust
Knowing many farmers are wary of how their conservation data is used, Aspey says part of the agency’s modernization effort is to ensure data is not only protected but used in ways that benefit the farmer — such as helping them qualify for market premiums or regulatory recognition of conservation practices.
He also emphasizes the importance of streamlining recordkeeping across USDA, saying farmers should no longer have to submit the same information across multiple programs.
Partnerships and Program Tweaks
Bettencourt says NRCS wants to collaborate more with food companies, cooperatives and local conservation groups through existing vehicles such as the Conservation Partnership Program and Regional Conservation Partnership Program. She describes NRCS’s role in these efforts as the federal “gold standard” for conservation practice validation.
Within NRCS, agency officials are eyeing reforms to make conservation programs more accessible and responsive. For example, Aspey emphasizes programs must be designed to scale not just for large operations, but small family farms that typically face higher per unit costs. To better adapt to dynamic market conditions, Aspey says his team is considering tools such as payment schedules tied to inflation.
He points to the length and complexity of the easement process as a key barrier, saying simplification is a top priority. Acknowledging farmers have been frustrated with delays in the Conservation Stewardship Program, Aspey stresses farmers should be paid promptly after completing their work.
When it comes to program timing, NRCS deadlines often fall during the busy planting season, for example. NRCS officials say they aim to better align program timelines to farmers’ off-season schedules when possible.
Another target of farmer scrutiny is NRCS program language. Terms such as “eligible” and “accepted” might be familiar to agency staff, Aspey notes, but they can confuse or deter farmers who aren’t used to federal program jargon. NRCS officials say they aim to reduce this jargon to make programs more accessible. According to Bettencourt, they are also working to improve understanding of NRCS programs with other federal agencies, such as EPA, and food company partners. Her goal is “to be the farmer in the room,” so farmers get credit for engaging in voluntary conservation.
What Farmers Might Expect
If plans move forward, officials hope farmers will see faster service, reduced paperwork and improved access to mobile tools that allow them to work with NRCS on their own schedules. Bettencourt emphasizes changes are already underway but should be implemented in 2026.
“This is not a pipe dream,” she says. “We’re already demoing the system.”
According to Aspey, farmers will play a central role in shaping how that change unfolds — through feedback, collaboration and by challenging the agency to better reflect the realities of farming in 2025.
“You all are what makes the engine of the American economy go,” he says.
